ABOUT US
rProcess is a highly specialized IT enabled service provider. We provide high quality and value-added services globally. Our mission is to make data solutions simpler, superior and qualitative.
rProcess is an ISO 27001:2013 Information Security certified, GDPR & HIPPA Compliant with over 10+ years of experience in the ITES industry. We have our dedicated operation center in Mysore and an ancillary unit in Erode.
Why rProcess?
A Social enterprise that believes in diversity and inclusivity.
Our location in a small town enables us to include this diverse resource pool while also enabling a cost advantage for our clients.
99% Accuracy – High quality and Information Security across various AI platforms are key aspects of our service delivery.
Clients across the globe – our 10+ years of experience with various industry segment and long- term customers proves that we can provide a smooth and seamless Partnership experience.
Savitha Mallappa
An IT entrepreneur and professional with a rich and diverse experience of more than 20+ years across the industry. She graduated with a master’s in engineering from the University of Texas (USA). Post this she worked in engineering and management roles at various companies including Hughes Networks, Philips Consumer Electronics, Texas Instruments etc. in Bangalore and played a key role in various management positions. She has delivered multiple hi-tech products and large global software programs, performed a Six Sigma Black Belt role, and been adjudged a high potential leader during her corporate career. Her passion to become an entrepreneur led her to set up rProcess – a Mysore-based ITES centre. The key motivation in founding rProcess was to enable jobs in smaller towns, going beyond the Indian metros with an inclusive & diverse workforce. She is also a Paul Harris fellow of Rotary International and is committed to several social causes & She is also the Chairperson of the CSR panel at CII, Mysuru Chapter.
Akshai Mallappa
Akshai Mallappa is a Mechanical Engineer from the BMS College of Engineering, Bangalore. An IT professional with over 3 decades of global experience in companies including IBM in the USA and Digital and Hewlett Packard and Cisco Systems in India.
As the Chief of Strategy & Operations at rProcess Outsourcing Services Pvt Ltd., a social enterprise which he co-founded, his focus is to help generate skilled job employment in tier 2 and 3 towns. rProcess currently employs over 1500 young graduates located across centers in Mysore, Chamarajnagar and Tamil Nadu.
Akshai Mallappa specializes in Business Strategy and Consulting, Engineering Program Management, Business Operations, Marketing and building Entrepreneurial Skills.
Akshai is also associated with several charitable trusts and NGO’s working in the field of education for the underprivileged and supporting people with disabilities. Akshai Mallappa has been a member of Rotary Bangalore Brigades since the past 22 years. He has also held various positions at both the Rotary club and the Rotary district board levels.
Through his career he has earned several certifications a few of them being SAP R3 Functional Consultant, ITIL Certified, IBM Professional Consultant, Influencing without Authority. He also enjoys playing golf, motorcycling and is a passionate part-time farmer.
Smitha Manjesh
Smitha plays a key leadership role in building the company’s Global Delivery Platform, organizing new solutions and leading advanced process and operational initiatives to drive a strong financial infrastructure for high growth organization. Smitha also guides the teams on new process workflow and internal controls. Besides being responsible for vendors and client management, she is responsible for the administrative, financial, and risk management operations of the company. Overall responsible for the development of a financial and operational strategy, and the ongoing development and monitoring of the financial system, risk assessment, compliance, audit, and corporate governance. In addition to this Smitha also leads support functions of the company. An ITES professional with 20 + years of industry experience she holds a B.Eng (Hons) and Master’s Degree from the University of Teesside, UK. Smitha has significant exposure with large corporates like JP Morgan Chase – India and Garlands Call Centre, Middlesbrough – UK
Venu Kallur
30 years of professional experience in the field of hardware electronics spanning across computer systems, semiconductor product development & VLSI chip design. He has a vast breadth of knowledge & experience in these domains both in technical & management leadership roles. His work experience spans across USA & India geos at companies like IBM, Intel, AMD & SUN Microsystems. He has exposure to both full product development cycle in-house as well as client driven service centric work environments. He has also pursued his passion for empowerment of youth by leading an academic institution & upskilling them at grass roots level. He has gained a keen awareness of issues facing development sector today through a close association with several NGOs.
Dr. Shilpa Jnanesh
An HR professional with a diverse experience of more than 15 years of experience across the industry. She graduated with a Master’s in Human Resource Management from the University of Mysore. She started her HR career in an engineering company in Muscat, Oman, and played a key role in setting up core HR functions. She moved back to India with a clear goal to pursue her research and was awarded a doctorate in the disability area. She is a certified Disability professional from Enable India. An action-oriented HR Professional who translates business visions into HR initiatives. A people’s champion who supports management and employees with a pragmatic approach. She possesses extensive experience providing the full spectrum of human resource services including Talent Acquisition, Onboarding, Compensation & Benefits, Compliance, Performance management, Learning and growth programs, Employee Engagement & workforce retention.